Reviews - Vanssay Terms of Service

For the Webflow App "Reviews - Vanssay". Last updated: November 7, 2026

1. Who we are and what these terms cover

These terms govern your use of Reviews - Vanssay (the "App"): the Webflow App and its Designer Extension, the Reviews web app at webflow.vanssay.net/reviews, the script the App adds to your published Webflow site, and the Vanssay servers behind them. The App is operated by Marin de Vanssay, sole trader (micro-entreprise), SIREN 107304735, France, contactable at support@vanssay.net ("we", "us").

By installing the App you agree to these terms and to the Reviews - Vanssay Privacy Policy. These two pages are the complete terms for the App.

The App is an independent product. It is not affiliated with, endorsed by, or sponsored by Google LLC or Webflow, Inc. Google and Google Business Profile are trademarks of Google LLC.

2. What the App does

• You connect a Google Business Profile you own or manage (by signing in with Google), or search a business (up to 5 public reviews). We import its reviews and you choose which show, in one of eight layouts (Grid, Slider, Masonry, Marquee, List, Rating card, Badge and Floating).
• With the Designer app, you place a widget block on a page. The Designer canvas does not run custom code, so the block shows a placeholder there.
• The App adds one script to your site's footer (see §6). On your published site, that script shows the widget in place of the block.
• Widgets are not real-time. They show the reviews we last retrieved from Google, refreshed about once every 24 hours.

3. Your account

• Your Vanssay account is created from the email Webflow shares when you install the App. It is free. There is no password: you sign in through Webflow, or with a one-time link sent to that email. Keep access to that email secure. You are responsible for activity under your account.
• The same Vanssay account works across Vanssay products that use the same email.
• You must be at least 16, or the age of digital consent in your country, and use the App for business or professional purposes.

4. Plans, prices and billing

The App has a free plan and paid plans. Prices are in US dollars and exclude any tax we must collect.

• Free plan. Free forever within the limits above. On any address other than *.webflow.io (for example a custom domain you connected), a Free widget shows nothing until you choose a paid plan.
• Starter and Pro are subscriptions, billed monthly or yearly through Stripe. Each starts with a 7-day free trial that requires a payment method. If you do not cancel during the trial, the first period is charged when it ends. Subscriptions renew automatically until cancelled. You can cancel at any time from Plan & billing in the web app. Cancelling stops future charges, and paid features stay on until the end of the period already paid.
• Launch offer. While the app shows it, a 50% discount applies automatically at checkout to the first 12 months of a new Starter or Pro subscription (your first yearly payment, or your first 12 monthly payments), for our first 100 customers. It ends when those places are taken, or earlier if we end it; subscriptions that already have it keep it for their 12 months. It can't be combined with another discount. After the discounted period, the regular price applies.
• Refunds. 7-day money-back guarantee: ask for a full refund within 7 days of your first paid charge at support@vanssay.net. Where you are an EU or UK consumer, this is in addition to any statutory withdrawal right.
• Price changes come with at least 30 days' notice and never apply to a billing period already under way.

5. Google reviews and your rights

• Only businesses you own or manage. When you sign in with Google, you may connect only Business Profiles your Google account is an owner or manager of. With the search, you may show the reviews of your own business or one you are authorized to represent.
• Reviews are not ours or yours. Reviews belong to their authors and are provided by Google under Google's terms. The App shows them as Google provides them, with the reviewer's name, rating, date and text, and a link to write a review on Google. It does not let you edit a review's content. You are responsible for how you present reviews on your site, including any rules that apply to you on the presentation of customer reviews.
• Read only. The App never replies to reviews or changes anything on your Business Profile (see the Privacy Policy, §3).
• Cached copies. Reviews are stored on our servers so widgets load quickly. A review deleted or edited on Google can keep showing until the next refresh, about a day later.
• Takedown requests. If you believe a widget shows content in breach of your rights, email us with the details. We will review it and act where appropriate. Reviews themselves are managed on Google.

6. The code we add to your Webflow site

• What we add. One script, registered with Webflow under the name VanssayReviews and applied to your site-wide footer custom code. It is loaded from api.vanssay.net, a fixed version with an integrity hash, so it cannot change once registered. It shows your widgets where you placed them and does nothing else on your pages. What it sends is described in the Privacy Policy, §5.
• How we add it. Only through Webflow's official Custom Code API, only on the sites you authorize when you install the App, or when you add a site or turn the App back on. Your other custom code is left as it is. We never ask you to paste code by hand, and the App never publishes your site for you.
• Updates. A new version of the script is registered as a new version. We never change a registered version in place.
• Removing it. Use Remove from this site in the web app or the Designer app. This removes every version of our script from that site and leaves your other custom code untouched. Then publish your site.
• Uninstalling. Uninstalling the App in Webflow ends our access, and Webflow removes the script the App added (live after your next publish). Two things stay in your Designer project for you to delete, because only you can edit your canvas: the widget blocks you placed, and the style named "Vanssay Reviews placeholder". Step-by-step instructions are in the documentation.
• Your authorization. Authorize only sites you own or are authorized to manage. The access token Webflow issues is stored encrypted and used only for the purposes above.
• Custom code and your Webflow plan. Whether Webflow runs custom code on your published site depends on your Webflow site and Workspace plan. That is set by Webflow, not by us.

7. Acceptable use

You agree not to: connect a business you do not own, manage or represent; resell or sublicense access to the App as a service of your own; modify, copy or tamper with the script, the widget data or our servers, including to get around plan limits or the view count; make automated requests to our servers beyond what the App makes; or use the App unlawfully, in a misleading way, or in a way that harms us, other users, reviewers or Google.

8. Availability and changes

We provide the App on a best-effort basis, without a guaranteed uptime or response time. Google, Webflow, Stripe and our hosting may change or interrupt their services, and interruptions caused by them are not a defect in the App. We may add, change or remove features. If a change materially reduces a paid plan, we will give at least 30 days' notice by email. We may update these terms. Material changes are announced by email and on this page with a new date.

9. Suspension and termination

You can stop using the App at any time: remove the script or uninstall the App (§6), and use Delete my data in the web app or ask us to delete your account. We may suspend or close an account that breaches these terms, with notice where reasonable. Where the breach can be fixed, we will normally tell you first.

10. Liability

To the extent the law allows, the App is provided "as is", and our total liability to you is limited to the amounts you paid us for the App in the 12 months before the claim. We are not liable for indirect or consequential loss, lost profits, lost revenue or lost data. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. If you are a consumer, your statutory rights apply in full.

11. Law and contact

These terms are governed by French law. If you are a consumer living in the EU, you also keep the mandatory protections of the law of your country and may bring proceedings there. If any part of these terms is unenforceable, the rest stays in force.

Marin de Vanssay, sole trader (micro-entreprise), SIREN 107304735, France. support@vanssay.net